Older version 8x8 office download - was
8x8 Phone system in the Cloud
Unified Communications service from 8x8's X-Series (1 to 8), increases productivity, delivering a full communications solution, including telephony, voicemail; collaboration via web chat, video, email, IM, conference calls, data sharing, online meetings; call recording, customer analytics, internet fax. Call plans, per user per month: UK local, national and mobile numbers
Features
- Unified Communications accessible via desktop application, mobile app, online dashboard
- Unified messaging via email, web/ online chat, Instant Messaging (IM)
- Collaboration via online meetings, video chat/ video calls/ video conferencing
- Platform interoperability, including Google, Office , Salesforce, Skype for Business
- Plugins: Presence, caller ID database match, click-to-dial from application/ web
- Call recording, call screening, call waiting. Full customer administration suite
- Auto attendant for customisable automated call connect, transfers, queues, greetings
- Cloud PBX: telephony with direct dial extension for every user
- Conference call, group intercom paging
- Unified voicemail management, voicemail-to-email and in-app voicemail
Benefits
- Unified Communications: enables digital transformation; agile, flexible working, and homeworking
- Distributed workforces can interact as one unified organisation
- Deploy Unified Communications via the web for national connectivity
- Fosters cultural change: seamless user-controlled movement between phones and softphones
- Collaboration: rapidly conference with colleagues; data sharing/ file sharing
- Reduced cost of support and maintenance via lower management overheads
- Switch between devices, even during calls. Simple and intuitive
- Reduces costs and complexity, providing excellent value for money
- Enhance customer experience, increase productivity via real-time customer analytics reports
- 8x8's specialist industry-expert teams for health, councils, housing authorities
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