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See or cancel pre-orders for apps, movies, music, or books
Manage pre-orders from the App Store, iTunes Store, Apple TV app, or Apple Books.
How to view or cancel pre-orders
View or cancel a pre-order on your iPhone, iPad, or iPod touch
- Open the App Store app.
- Tap the account button
or your photo at the top of the screen.
- Tap your name.
- Tap Pre-Orders for pre-orders, or tap Arcade Games Coming Soon for Arcade games. If you don't see Pre-Orders or Arcade Games Coming Soon, you don't have any pre-orders.
- To cancel a pre-order, tap the item that you want to cancel, then follow the onscreen instructions.
View or cancel a pre-order on your Mac
- Open the App Store app.
- Click the sign-in button
- Click View Information at the top of the window. You might be asked to sign in.
- On the page that appears, scroll until you see Pre-Orders.
- Click Manage Pre-Orders, or click Arcade Games Coming Soon for Arcade games. If you don't see Manage Pre-Orders or Arcade Games Coming Soon, you don't have any pre-orders.
- To cancel a pre-order, click the item that you want to cancel, then follow the onscreen instructions.
View or cancel a pre-order on a PC
On a PC, you can view or cancel pre-orders in iTunes for Windows. From the menu bar at the top of the iTunes window, choose Account > View My Account.
What happens when your pre-ordered item is released
When your pre-ordered item becomes available, your payment method is billed and you receive an email. If you turned on automatic downloads, the item downloads automatically to the device that you used to buy it.
If you don't see a pre-ordered item on your device after it's released, find the item in your purchases and download it. If the item is an app or game, you can also find it in the App Store and tap or click Get.
If the purchase can't be completed
If a billing issue stops your purchase from completing when your pre-order releases, you'll get an email. You need to update your billing information before you can download the item.
If a pre-ordered album includes pre-release songs
If you pre-order an album and some songs are released before the album, you might be charged for each song as it becomes available. You'll be charged for the remaining price of the album when it releases.
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