Go to Settings > Storage and check whether the available storage space is sufficient for the app to be downloaded. If not, clear the phone storage to free up some storage space, and try installing the app again.
If the app that cannot be installed was downloaded from a channel such as Chrome instead of from AppGallery, perform the following steps:
- EMUI 8.X or earlier: Open Settings, search for Download apps from unknown sources, and turn on the switch.
- EMUI 9.X & Magic UI 2.X: Open Settings, search for and access Download apps from external sources (or Install apps from external sources), touch the app in question, and enable Allow app installs. Then return to Settings, search for and access App links, touch App links, and enable Open links in apps.
If you switch to another screen during the installation of an app that is not downloaded from Google Play Store, the installation will stop. Restart your phone to release the occupied memory, and avoid exiting the installation screen during the installation.
Open Settings, search for and access Device administrators, and disable the activated app.
It is advised that you obtain a secure installation package from an official channel.
Check whether a third-party manager is installed. If so, uninstall it and try again.
If the app cannot be installed after being downloaded from AppGallery, clear the data of AppGallery and try again. To do so, open Settings, search for and access Apps, find AppGallery, and go to Storage > CLEAR DATA.
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