Dropbox business won allow me to download files

If you need to share files or folders inside of a shared folder, you can share them through a link. 

A shared folder has the same name as another folder

If you join a shared folder that has the same name as a folder already in your Dropbox account, a (1) is appended to the new shared folder name.

Rename the original folder causing the naming conflict (the one without a (1)). Then you can remove the (1) from the shared folder name.

A shared folder is inside of a team folder

If you have a Dropbox Business account, you may have a team folder.

If you move a shared folder into a team folder, you transfer ownership of that folder to the team, . You no longer own the folder, and can’t remove the folder from the team folder. An admin on the team is the only one who can move a folder out of the team folder.

If you’d like, you can make a copy of the folder and move it to the preferred location in your account. If you need the folder removed from the team folder, please contact your team’s admin.

The owner of a shared folder left

The owner is likely the person who originally invited you to the shared folder. If you don't see an owner for a shared folder, the owner may have already left it. If this happens you can contact the original owner and ask them to first add the folder back to their Dropbox, and then transfer ownership to you.

If you can’t contact the owner, you can:

1. Create a new shared folder.
2. Drag the files from the old folder to this new folder.
3. Re-invite members of the old shared folder to this new shared folder.

You left the folder and want to transfer ownership

If you're the owner of a shared folder and leave it without transferring ownership, the shared folder will be without an owner. The owner is the only member who can unshare the folder or remove members from the folder.

If you don’t need this folder anymore, but another member does, you can make them the owner. First, add the shared folder back to your Dropbox account. You can then transfer ownership of the folder to another member.

I set read-only permissions from my computer

If you used your computer’s file manager to make a file or folder read-only, then it’s possible that those permissions won’t sync with Dropbox. Some local permission settings aren’t incompatible between operating systems, or between Dropbox and your operating system.

For example, a file with read-only access on your Windows computer may not be protected on a Mac. Dropbox doesn't change a file's permissions when syncing, but we can't guarantee the permissions you set in one operating system will work properly when opened in another operating system.

I need edit permissions to a shared folder that I can only view

A shared folder owner or editor can change permissions. If you need to have a different role within a shared folder, contact the owner or any current editor and ask to have your permissions updated. Learn more about roles in a shared folder.

Two people edited a file at the same time and now I see conflicted copies

If two people both open and edit a file in a shared folder at the same time, Dropbox will save both of their changes, but in separate files. It does not try to automatically combine or merge changes. Learn more about these conflicted copies.