Why wont ff14 download patch files

Join Date

Jul

Posts

9

Character

Felbot Lightbringer

World

Odin

Main Class

Gladiator Lv 70

Unable to download patch files [][][]

Join Date

Jan

Posts

1

Character

Ephire Barlan

World

Louisoix

Main Class

Paladin Lv 70

I have the same problem, I try to change my DNS, running as administrator, switching of firewall and antivirus, installing Internet explorer and do the all things of the list who I see in another threads and nothing happens.

Join Date

Nov

Posts

2,

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on the kind of issue you are having?

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Does this error occur immediately, or is it in the middle of the download?
- Everything you have tried to resolve the issue

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Join Date

Jul

Posts

9

Character

Felbot Lightbringer

World

Odin

Main Class

Gladiator Lv 70

-pc
-wired
-steam and firefox I guess
-as I said in the op it usually downloads about mb worth and then stops and gives the error.
-well I tried running as admin and changed my DNS.

Join Date

Jul

Posts

9

Character

Felbot Lightbringer

World

Odin

Main Class

Gladiator Lv 70

Originally Posted by Ariellendera

Hello Felbot, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on Internet Explorer. Other times it occurs when an application that is running in the background is causing interference, such as Anti-virus software, firewalls, media players, web browsers, etc.

Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
Under the "General" tab, please delete ALL browser history.
Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
Make sure that all SSL and TLS (EXCEPT SSL ) are CHECKED.
[SSL should be UNCHECKED]
Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
Right-Click on the FFXIV launcher icon and select "Properties"
Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
Hit "Apply", then "OK" to save the changes.
Please RESTART your PC now.


Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

If the suggestions provided above do not resolve the issue, then there is a communication error.
Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
through ,
through ,
through

*You may learn how to do this by visiting www.cronistalascolonias.com.ar
Find your specific router's brand and model number from the 'List of Routers' and you will be provided a step-by-step guide on how to access these port settings.
Otherwise, your ISP may forward these ports for you.*

If you have properly configured your router, and you are still experiencing these issues, our next suggestion is to bypass the router, and connect your computer directly to your modem. Please ensure that you power down both the modem and the computer for at least five minutes before attempting to connect to FINAL FANTASY XIV.


If you continue to receive these same errors when you are connected directly to the modem, then the problem lies with your ISP. We would recommend contacting them and advising them that one or more of the ports previously provided to you are being blocked or filtered, and that you do need access on
these ports.

Thank you for playing Final Fantasy XIV! Hope to see you online.

well I tried all of that aside from contacting my ISP and I also tried reinstalling the game twice but nothing worked. Is there anywhere I can just download the full game with patches and all instead of using this client?
thanks for the help anyway.

Join Date

Jul

Posts

9

Character

Felbot Lightbringer

World

Odin

Main Class

Gladiator Lv 70

Hey i found the solution, apparently my new router was the problem, probably should have figured that out. I ended up changing my router to the old one and it downloaded the game just fine.