Prevent windows 10 sleeping when downloading

July 29,

Protect Yourself From Tech Support Scams

Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. 

Hello LastXdeth,

Try this:

a.    Open Device Manager by clicking the  Start button, clicking Control Panel, clicking System and Security, and then, underSystem, clicking Device Manager.‌

If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

b.   In the list of hardware categories, go to  network card, and then double-click the device name.

c.    Click the  Power Management tab and then clear the Allow this device to wake the computer check box.

d.   Click OK.

www.cronistalascolonias.com.ar

Regards,

Savan – Microsoft Support.

38 people found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Thanks for your feedback.

7 people found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Thanks for your feedback.

Hello, LastXdeth

The High Performance power plan should, by default, disable sleep/hibernation. When you had set it to that power plan, did the computer sleep or did the monitor just turn off?

Check your power plan settings. On the one that is selected, click Change plan settings, Change advanced power settings, under the Sleep section check the Sleep after and Hibernate after settings.

Who is the manufacturer of your computer? Some computer manufacturers include their own program to control the power settings.

2 people found this reply helpful

Was this reply helpful?

Sorry this didn't help.

Thanks for your feedback.

I am pretty sure the computer didn't go to sleep on the High Performance plan because the power light on my computer was blue, and not orange which would indicate a sleep. However, it was acting like it was sleeping because it wasn't connected to my modem as indicated by my modem's wireless LED light. Do you think the computer turns off my network card after a while, even though it never sleeps?

I haven't tested a download on my computer for sometime now. Sometime later, I will ask my father to download a large file again to see if it still disrupts the download.

Was this reply helpful?

Sorry this didn't help.

Thanks for your feedback.

Never mindmy High Performance plan works now. My dad is able to download files without being interrupted by "sleeping" or a behavior that behaves like sleeping. I don't know why it stopped working last time; we never change the power plans.

I still have this question unanswered though. Before, why was my computer able to stay awake while a download was in progress and sleep automatically after all downloads are complete?

Now, using the same exact power plan as before, my computer sleeps even though my downloads are still in progress.

Was this reply helpful?

Sorry this didn't help.

Thanks for your feedback.