Server problem when downloading windows 10

Applies to: Windows 10

If you run into problems when using Windows Update, start with the following steps:

1. Run the built-in Windows Update troubleshooter to fix common issues. Navigate to Settings > Update & Security > Troubleshoot > Windows Update.

2. Install the most recent Servicing Stack Update (SSU) that matches your version of Windows from the Microsoft Update Catalog. See Servicing stack updates for more details on servicing stack updates.

3. Make sure that you install the latest Windows updates, cumulative updates, and rollup updates. To verify the update status, refer to the appropriate update history for your system:

   • Windows 10, version and Windows Server, version
   • Windows 10, version and Windows Server, version
   • Windows 10, version and Windows Server, version
   • Windows 10, version and Windows Server
   • Windows 10, version
   • Windows 10, version
   • Windows 10, version
   • Windows 10 and Windows Server
   • Windows and Windows Server R2
   • Windows Server
   • Windows 7 SP1 and Windows Server R2 SP1

Advanced users can also refer to the log generated by Windows Update for further investigation.

You might encounter the following scenarios when using Windows Update.

Why am I offered an older update?

The update that is offered to a device depends on several factors. The following are some of the most common attributes:

• OS Build
• OS Branch
• OS Locale
• OS Architecture
• Device update management configuration

If the update you're offered isn't the most current available, it might be because your device is being managed by a WSUS server, and you're being offered the updates available on that server. It's also possible, if your device is part of a deployment group, that your admin is intentionally slowing the rollout of updates. Since the deployment is slow and measured to begin with, all devices will not receive the update on the same day.

My device is frozen at scan. Why?

The Settings UI communicates with the Update Orchestrator service that in turn communicates with to Windows Update service. If these services stop unexpectedly, then you might see this behavior. In such cases, follow these steps:

1. Close the Settings app and reopen it.

2. Start www.cronistalascolonias.com.ar and check if the following services are running:

   • Update State Orchestrator
   • Windows Update

Feature updates are not being offered while other updates are

Devices running Windows 10, version through Windows 10, version that are configured to update from Windows Update (including Windows Update for Business) are able to install servicing and definition updates but are never offered feature updates.

Checking the www.cronistalascolonias.com.ar reveals the following error:

The 0x error code translates to:

Microsoft Account Sign In Assistant (MSA or wlidsvc) is the service in question. The DCAT Flighting service (ServiceId: E8A7C-ECBCA3-BDFA) relies on MSA to get the global device ID for the device. Without the MSA service running, the global device ID won't be generated and sent by the client and the search for feature updates never completes successfully.

To resolve this issue, reset the MSA service to the default StartType of "manual."

Issues related to HTTP/Proxy

Windows Update uses WinHttp with Partial Range requests (RFC ) to download updates and applications from Windows Update servers or on-premises WSUS servers. Therefore proxy servers on the network must support HTTP RANGE requests. If a proxy was configured in Internet Explorer (User level) but not in WinHTTP (System level), connections to Windows Update will fail.

To fix this issue, configure a proxy in WinHTTP by using the following netsh command:

If downloads through a proxy server fail with a 0x80d DO_E_HTTP_BLOCKSIZE_MISMATCH error, or if you notice high CPU usage while updates are downloading, check the proxy configuration to permit HTTP RANGE requests to run.

You might choose to apply a rule to permit HTTP RANGE requests for the following URLs:

If you can't allow RANGE requests, you'll be downloading more content than needed in updates (as delta patching will not work).

The update is not applicable to your computer

The most common reasons for this error are described in the following table:

Issues related to firewall configuration

Error that you might see in Windows Update logs:

Or

Or

Go to www.cronistalascolonias.com.ar and ensure that Windows Firewall Service is enabled. Stopping the service associated with Windows Firewall with Advanced Security is not supported by Microsoft. For more information, see I need to disable Windows Firewall.

Issues arising from configuration of conflicting policies

Windows Update provides a wide range configuration policy to control the behavior of the Windows Update service in a managed environment. While these policies let you configure the settings at a granular level, misconfiguration or setting conflicting policies may lead to unexpected behaviors.

For more information, see How to configure automatic updates by using Group Policy or registry settings for more information.

Device cannot access update files

Ensure that devices can reach necessary Windows Update endpoints through the firewall. For example, for Windows 10, version , the following protocols must be able to reach these respective endpoints:

The specific endpoints can vary between Windows 10 versions. See, for example, Windows 10 Enterprise connection endpoints. Similar articles for other Windows 10 versions are available in the table of contents nearby.

Updates aren't downloading from the intranet endpoint (WSUS or Configuration Manager)

Windows 10 devices can receive updates from a variety of sources, including Windows Update online, a Windows Server Update Services server, and others. To determine the source of Windows Updates currently being used on a device, follow these steps:

1. Start Windows PowerShell as an administrator.
2. Run $MUSM = New-Object -ComObject "www.cronistalascolonias.com.areManager".
3. Run $www.cronistalascolonias.com.ares.

Check the output for the Name and OffersWindowsUPdates parameters, which you can interpret according to this table.

You have a bad setup in the environment

In this example, per the Group Policy set through registry, the system is configured to use WSUS to download updates (note the second line):

From Windows Update logs:

In the above log snippet, we see that the . "*" means there is nothing specified from the server. So, the scan happens but there is no direction to download or install to the agent. So it just scans the update and provides the results.

As shown in the following logs, automatic update runs the scan and finds no update approved for it. So it reports there are no updates to install or download. This is due to an incorrect configuration. The WSUS side should approve the updates for Windows Update so that it fetches the updates and installs them at the specified time according to the policy. Since this scenario doesn't include Configuration Manager, there's no way to install unapproved updates. You're expecting the operational insight agent to do the scan and automatically trigger the download and installation but that won’t happen with this configuration.

High bandwidth usage on Windows 10 by Windows Update

Users might see that Windows 10 is consuming all the bandwidth in the different offices under the system context. This behavior is by design. Components that might consume bandwidth expand beyond Windows Update components.

The following group policies can help mitigate this situation:

Other components that connect to the internet: