How to download forbidden files

Hi there!

I&#;m a WP Download Manager user in Japan.
I have a problem when I download the file uploaded. I get the message &#; Forbidden&#;.

I installed WordPress, for example, to &#;www.cronistalascolonias.com.ar&#;#;.
In case that, I think I can confirm &#;www.cronistalascolonias.com.ar&#;#; in both &#;WordPress Address (URL)&#; and &#;Site Address (URL)&#; on WordPress dashboard when clicking Settings->General.

First of all, in the above condition, I uploaded many files(xls, doc, pdf, etc) using download manager.
After the upload, I could download the file from the link set on static page.
*The link shows &#;www.cronistalascolonias.com.ar?wpdmdl=&#;#;, for example.

In order to publish my web page formally, I changed &#;Site Address (URL)&#; from &#;www.cronistalascolonias.com.ar&#;#; to &#;www.cronistalascolonias.com.ar&#;#;.
Maybe after that, all of the uploaded files cannot be downloaded.

When I confirmed the link of &#;www.cronistalascolonias.com.ar?wpdmdl=&#;#;, it still showed &#;www.cronistalascolonias.com.ar?wpdmdl=&#;#;.
I tried changing it &#;www.cronistalascolonias.com.ar?wpdmdl=&#;#; and copy&paste it to the address bar of browser, I could download the file.

After changing &#;Site Address (URL)&#;, even if I upload a file, the link still includes &#;wp/&#;.
How can I solve this problem?

Best Regards,
Kazunori IKEZAWA

I need to check it in your installation, may you please give me a temporary wp-admin login info in a private reply.

Now it is fixed. The problem occurred because your and were not same.

Dear Tauhid-san,

After I sent the reply, I updated the theme which I had applied to my site.
And then, I tried to download a certain file from my site and the download was successful.

The home_url is still different from site_url.
Although I didn&#;t do anything special, the problem was solved.

Anyway I appreciate your help.
* I will delete temporary wp-admin after I will send this reply.

Best Regards,
Kazunori IKEZAWA

Hi there!

Yesterday, since I noticed Download Manager was released,
I installed it.

As a result, download error &#; Forbidden&#; occurred again.
But I&#;m not sure whether the latest package caused this issue.
Because I also updated the theme for my site.

As I wrote before, home_url is different from site_url like the following.
home_url : www.cronistalascolonias.com.ar
site_url : www.cronistalascolonias.com.ar

And the following file is written like the following.
www.cronistalascolonias.com.ar
&#;
/** Loads the WordPress Environment and Template */
require( dirname( __FILE__ ) . &#;/www.cronistalascolonias.com.ar&#; );
-> require( dirname( __FILE__ ) . &#;/wp/www.cronistalascolonias.com.ar&#; );
&#;

By setting above, my web site can be seen when typing URL as &#;www.cronistalascolonias.com.ar&#;#;.
But the URL for download is displayed, for example, as &#;www.cronistalascolonias.com.ar?wpdmdl=&#;#;
when I hit the mouse cursor to the URL.

WP Download Manager recommends that site_url should be home_url? If so, do I have to install
WordPress to www.cronistalascolonias.com.ar and I have to set home_url and site_url to &#;www.cronistalascolonias.com.ar&#;#;.
Can&#;t WP Download Manager generate the file download URL by referring site_url?
I spite that I don&#;t know the background of WP Download Manager, I&#;m sorry to say such that.
But I would like to know how to solve the problem without re-installing WordPress.

Best Regards,
Kazunori IKEZAWA

Dear Sir,

This problem seems to have been resolved.

I reconfirmed the setting in case of the following.
home_url : www.cronistalascolonias.com.ar
site_url : www.cronistalascolonias.com.ar

I copied www.cronistalascolonias.com.ar to www.cronistalascolonias.com.ar and change this www.cronistalascolonias.com.ar like the following.
—
/** Loads the WordPress Environment and Template */
require( dirname( __FILE__ ) . ‘/www.cronistalascolonias.com.ar’ );
-> require( dirname( __FILE__ ) . ‘/wp/www.cronistalascolonias.com.ar’ );
—

After that, I renamed original www.cronistalascolonias.com.ar as www.cronistalascolonias.com.ar_ORG.
I&#;m not sure but this seems to have caused &#;Download error&#;.

I renamed www.cronistalascolonias.com.ar_ORG to www.cronistalascolonias.com.ar and change like the following.
—
/** Loads the WordPress Environment and Template */
require( dirname( __FILE__ ) . ‘/www.cronistalascolonias.com.ar’ );
—

For the time being, downloading function seems to work well.

Best Regards,
Kazunori IKEZAWA

We are experiencing this issue as well but not understanding the home_url versus site_url issue. Can you please help us?

You must be logged in to reply to this topic.