Hp says download networkadapter driver

July 29,

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Hi Angel,

Thank you for posting your query on Microsoft Community.

I understand the inconvenience caused to you. I will be glad to assist you with your issue

I suggest you to follow the steps given below for troubleshooting Network adapter and check if it helps to resolve the issue:

1. Type Troubleshooter in the search bar and click on it from the list.

2. Click on view all and select Network Adapter and click next.

If the issue persists, please try to un-install and install latest display driver and check if it helps.

Follow the steps below.

1) Press Windows + X, click on Device Manager.
2) Expand Network adapter, right click on device and select Uninstall. 

Also try to update the latest chipset drivers from the manufacturer website and check if it helps.

For reference: Wired and wireless network problems.

www.cronistalascolonias.com.ar#network-problems=windows&v1h=win81tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

Hope the above information was helpful. If you need further assistance, please do let us know and we would be happy to help you.

Thank you.

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Is this for Windows 7 or Windows 10? Because I was wanting to upgrade my computer to Windows 10

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Hi,

What is the currently installed OS on the computer?

If it is Windows 7, then I suggest that you go ahead with the installation of Windows Basic drivers like network adapter drivers are usually installed with the OS. If Windows 10 is not able to connect to the Internet then follow above steps provided by Sangeetha and check if it helps.

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